Hotels moved into ChatGPT. What it changes for the agent in the middle.
· 4 min read
Two hotel groups launched apps inside ChatGPT in the same week. Both stop short of taking payment, and both are aimed squarely at the people who sell for them.
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Notes on the business of selling cruises: commission, host agencies, follow-up, and the tooling gap that makes all three harder than they need to be.